Scotiabank has received the Retail Banker International Award for Global Bank with the Best Digital Strategy for 2016.

Winners were honoured at an Award Ceremony in London, during the 2016 Retail Banker International Financial Innovation Conference last week. Scotiabank was also acknowledged as a finalist for two other categories including Best Use of Online Banking and Best Mobile Banking Strategy.

Senior Vice President, International Banking, Retail and Small Business, Stacey Madge says the company is honored to be recognized for its strategy to digitize and simplify banking for customers across Latin America, Central America and the Caribbean.

Madge says this award follows plans to launch a new online and mobile banking platform in Jamaica, Mexico, Panama and 20 other Caribbean countries to make it easier for customers to do business with the Bank.

The Move which is expected later this year and into the next will see Scotiabank offering enhanced and more personalized services to customers such as online advice, tools and pre-approved solutions.

These investments are part of a multi-country programme to increase primary customer relationships through online and mobile channels.

It comes on the heels of efforts by the company earlier this year to launch digital branches in Mexico City with tablets and mobile phones that enable customers to conduct their online and mobile banking, utilize tools to plan for their financial goals and provide feedback on their banking experience.

Scotiabank has also introduced tablets for mobile sales officers in Colombia and Chile with select countries in the Caribbean and Central America to follow later this year. These tablets will provide customers with a full digital experience, simplifying the application process while reducing the time to acquire products. Officer productivity is expected to improve by twenty percent.