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Time for a ROWE; a Results-Only Work Environment

“Most of us believe that the best way to motivate ourselves and others is with external rewards like money, the carrot-and-stick approach. That’s a mistake. The secret to high performance and satisfaction, at work, at school, and at home, is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world.”

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The buzz in Organization Development thought circles globally these days is employee engagement; that is, what can leaders, managers, organizations do to reverse this tide of disconnect before the proverbial organizational ship totally sinks in today’s current sea of change.

It is reported by a Gallup Poll, that on any given day more than 50% of employees in the United States are not engaged at work, and roughly 20% are actively disengaged. Even more startling is the approximation that all of this disengagement costs the United States some $300 billion a year in lost productivity. Scan your workplace, observe businesses that you frequent in your community; are workers focused on customer service, or are they more interested in communicating on their personal cell phone. Take a look around that bank office, is the teller talking to you about your needs, or instead chatting with the worker in the next cubicle, serving you haphazardly, but certainly not with focused intent.

The buzz in Organization Development thought circles globally these days is employee engagement; that is, what can leaders, managers, organizations do to reverse this tide of disconnect before the proverbial organizational ship totally sinks in today’s current sea of change.

Inventive thinkers, human and organization behaviorist concur that a large part of the problem seems to be that business models popularized over the years, and still currently being used by most organizations, have become as outdated as an eight track tape deck. This growing gap between what is known about human motivation and business operations seems to be fueling managerial, leadership and ultimately organizational dysfunction.

In a thought provoking book aptly entitled, “Drive” Daniel Pink convincingly shares how organizations and their leaders can better harness and unleash the inventive and creative thinking of employees in pursuit of mission-driven results.

Pink shares, “Most of us believe that the best way to motivate ourselves and others is with external rewards like money, the carrot-and-stick approach. That’s a mistake. The secret to high performance and satisfaction, at work, at school, and at home, is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world.”

In other words, Pink suggests that organizational leaders and managers, who do not understand the dynamics critical for fostering a workplace of excellence and personal productivity only serve to create climates that diminish the value and output of a businesses’ greatest resource, a resource that just happens to be human.

You see, businesses are complex social systems, comprised of people, and leaders who understand the needs and aspirations of individuals in the workplace can create climates and opportunities that enable people to effectively contribute to achievement of the organizational mission and bottom-line. Contrary to pervasive thought in traditional management circles, autocratic control does not elicit the best from people, whether a Baby Boomer or from Gen-X.

Two former human resource executives from electronics giant Best Buy have crafted a work environment called the ROWE; a results-only work environment.  For organizations that are ROWEs, employees do not have to be at work at a certain time, or come at all; they must simply complete the work, meet timeframes, and achieve organizational goals. Of course, they must attend meetings when called. Companies trying this, contrary to naysayers, have found that profits, creativity and employee engagement have skyrocketed. Shocking was the fact that large numbers of employees in these companies were so conditioned to highly controlled work environments that they could not function in a ROWE; with some people quitting because they just did not know how to function in such a workplace. Others ultimately found a work flow that was comfortable, and now the employee, along with their families sing praises for the ROWE business environment.

This evolving workplace dilemma speaks to the challenge organizations are facing at a time when they need employees who are self-directed, agile and who can think critically.  Public, private and third sector businesses have created workers who are like robots putting widgets in a round peg without much thought. This can no longer work, the cultures and operational climates of organizations must shift if competitive edge is to be maintained and regained if already lost.

We are in a rapidly moving conceptual economy, and engaged workers on all levels who do more than just sit and wait to be instructed relative to what to do next are part of the inefficiencies and lost productivity we all witness daily; inefficiencies that must be remedied.

Is your organization ready to ROWE? Email your thoughts to dradefoe@gmail.com.

Dr. Anita Davis-DeFoe provides management, leadership and quality management consulting services to organizations world-wide.  www.theafiadevelopmentcorporation.org

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Businessuite Women

JAMPRO’S Film Commissioner to join International Women’s Forum Global Leaders Fellows Program

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Film Commissioner at JAMPRO, Renee Robinson, has been selected to be part of the International Women’s Forum Global Leaders Fellows Program for the year 2022-23. The year-long, intensive leadership development experience prepares Fellows to be leaders for tomorrow through multidisciplinary training that develops the participants’ leadership and management capabilities.

“This opportunity will allow me to fluently speak the language of international deal-making, advance the focal shift of business towards the creative economy, and solidify access to financing for our creative practitioners.”

Robinson’s selection was based on her career as an orange economy expert, content strategist, and thought-leader. She has served as Jamaica’s Film Commissioner since 2016, with responsibility for national economic growth and economic impact of the screen-based industries, advancing employment, film production expenditure, and contribution to GDP (Gross Domestic Product).

JAMPRO’s President, Diane Edwards, said that “we congratulate Renee for being selected to join this prestigious Fellows Programme. We look forward to seeing her advancement in the next year, and her continued excellent work to develop Jamaica’s creative economy”.

Reacting to her selection for the Fellows Program, Ms. Robinson said it demonstrates the rising shift towards business-focused entertainment industry as a valid economic driver. She noted, “Investing in the creative economy is not philanthropy or corporate social responsibility; it is, in fact, lucrative and critical for socio-economic development. Through the Fellowship, I plan to groom my skills in influencing business decisions that support the creative economy.”

 

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Businessuite News24

€7-Million Grant For Women In Business And MSMEs

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PHOTO: ADRIAN WALKER
Minister of Finance and the Public Service, Dr. the Hon. Nigel Clarke (left), and General Manager (Acting), Inter-American Development Bank (IDB) Caribbean Country Department Group, Carmen Madriz, shake hands following the symbolic signing of a Non-Reimbursable Agreement for the European Union’s provision of a €7-million (over J$1.2-billion) grant for the Government’s Boosting Innovation, Growth and Entrepreneurship Ecosystems (BIGEE) Programme. The signing was held during a Visibility Ceremony at The Jamaica Pegasus hotel in New Kingston, on Wednesday (May 25).

 

The Government’s Boosting Innovation, Growth and Entrepreneurship Ecosystems (BIGEE) Programme has been bolstered with a €7-million (over J$1.2-billion) grant from the European Union (EU).

This will provide support for female-led businesses by helping them to build their capacity to contribute to the economy; assist recovery of micro, small and medium-sized enterprises (MSMEs) from the economic fallout resulting from the COVID-19 pandemic; and support stakeholder climate change mitigation and adaptation projects that contribute to resilience and sustainability.

The funds are being facilitated through a Non-Reimbursable Financing Agreement under the EU’s Caribbean Investment Facility and will complement the US$25-million loan for the BIGEE programme that was provided by the Inter-American Development Bank (IDB), which will administer the grant.

The BIGEE Programme, which is being implemented by the Development Bank of Jamaica (DBJ), aims to promote sustainable and robust growth among start-ups and MSMEs.

Minister of Finance and the Public Service, Dr. the Hon. Nigel Clarke; Head of the European Union Delegation in Jamaica, Ambassador Marianne Van Steen; General Manager (Acting), IDB Caribbean Country Department Group, Carmen Madriz; and DBJ Managing Director, Anthony Shaw, participated in a symbolic grant agreement signing on Wednesday (May 25).

This was held during a visibility ceremony at The Jamaica Pegasus hotel in New Kingston.

Dr. Clarke, who conveyed the Government’s gratitude for the EU’s support, said the BIGEE Programme is geared towards positioning innovation at the centre of the business ecosystem.

“For [Jamaica] to have the kind of economic growth that can support the kind of jobs [we are seeking to generate], we need value-added private-sector activity which is based on innovation,” he stated.

In this regard, Dr. Clarke, who is also Chairman of the IDB’s Board of Governors, said the BIGEE programme “underscores the Government’s commitment to promoting financing and investing in innovation”.

Mr. Shaw said the grant agreement represents “another step in the long-standing fruitful relations between Jamaica and one of our most dependable international development partners – the EU”.

Ambassador Van Steen, in her remarks, said the grant was indicative of the EU’s renewed commitment to fostering entrepreneurship in Jamaica, in a sustainable way.

“The development of micro, small and medium enterprises is critical, not only to the Jamaican economy but to the economies in all countries. Here in Jamaica, they are playing a vital role in the Government’s efforts to spur economic recovery from the COVID-19 pandemic,” she stated.

Meanwhile, Mrs. Madriz said the grant represents “another important milestone in the effort of the Government of Jamaica, Development Bank of Jamaica and the Inter-American Development Bank to strengthen the country’s business ecosystem”.

The BIGEE Programme’s specific objectives are promoting innovation and productivity among established MSMEs with high growth potential, promoting sustainable growth in scalable start-ups, and creating a sustainable pipeline of high-growth potential start-ups.

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Businessuite Women

Businessuite Power 50 Women in Jamaican Business for 2022

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BUSINESSUITE Magazine’s  ranking of Jamaica’s leading businesswomen provides a unique opportunity to secure an insight into the professional lives and activity of some of the most interesting and inspiring women in Jamaica’s private sector today.

How we pick the Power 50

What qualities can adequately describe a woman of power and influence on a national level? She is often described as ambitious, driven, determined, creative, a confident leader and a risk-taker. She allows her passions to order her steps, her gifts and her talents to become her own personal calling card.

Powerful and influential women are thriving in their business lives across Jamaica and so the move by the BUSINESSUITE editorial team to select, based on the format created by FORTUNE magazine editors, the 50 most powerful and influential women was truly a daunting task.

As stated, the selection process for the BUSINESSUITE list of the ’50 Most Powerful and Influential Business Women’ is based on a general format created and used by the editorial team of FORTUNE Magazine. This includes:

1. The general size (Revenue, Profitability and Human Resource) and importance of the woman’s company in the Jamaican economy;
2. The health and direction of the company;
3. The arc of the woman’s career and;
4. Societal and cultural influence of the business as informed by key industry insiders and published information

It must however be noted that since BUSINESSUITE Magazine is not privy to the financial statements of some of the companies mentioned, this was not heavily factored into our final listing and placements. Readers are therefore invited to debate and discuss the names and placement of individuals.

They aren’t just successful executives, entrepreneurs, or administrators who are admired and respected within their own organisations, they are the voices that are heard across the industries in which their companies operate, even across corporate Jamaica as a whole.

The Presentation Event – October 2022
The awards will be given to 50 women business leaders who have achieved strong results in their respective fields. This will be the 1st edition of Businessuite Magazine’s Most Powerful Women Awards, to be held in October 2022. Details to come.

The awards are aimed at honouring remarkable Jamaican women who have made outstanding contributions to their organisations and set new standards of administration and performance across corporate Jamaica and the economy.

We will also be seeking to recognise and identifying Rising Stars and Women Abroad.

The Special Edition – October 2022
The event felicitates the most powerful women in Jamaican business and salutes the spirit of successful business women with a special issue of Businessuite Magazine ‘Most Powerful Women in Business” Jamaica Edition. Details to come

See also

The Top 40 Most Powerful and Influential Women in Jamaican Business for 2016.

Businessuite Power 50 Women in Jamaican Business for 2013

Businessuite Power 50 Women in Jamaican Business for 2012

Businessuite Magazine December 2014 Digital Edition

BUSINESSUITE Magazine October 2012 Digital Issue

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Taking Stock LIVE – CEO and Founder of Island Grill, Thalia Lyn Opens Up

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Jamaican fast food chain Island Grill, is expanding! The eatery is seeking to employ 1-hundred new staff, including positions at a new Spanish Town restaurant. But what are their plans beyond Jamaica? And will they ever do an IPO? CEO and Founder of Island Grill, Thalia Lyn, joins us.

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Businessuite Women

Ketanji Brown Jackson Confirmed To The U.S. Supreme Court

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Ketanji Brown Jackson was confirmed to the U.S. Supreme Court on Thursday, making history as the first Black woman to ever join its ranks while leaving the balance on the nine-member court—controlled by a six member Republican-appointed majority—unchanged. The 53-47 vote affirming the elevation of the 51-year-old federal appellate judge saw her garner backing of all 50 Senate Democrats and only three Republicans.

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