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Unleashing the Leadership Greatness Within Leading and Coaching the Emerging Creative Worker

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Ken Robinson, author of The Element writes, “The world is changing faster than ever in our history. We need to evolve a new appreciation of the importance of nurturing human talent along with an understanding of how talent expresses itself differently in every individual. We need to create an environment in our schools, in our workplaces, and in our private offices where every person is inspired to grow creatively.”


All around us, we are transitioning into an idea economy where innovation is replacing industrialization, and creativity is the key to selling products and services. Richard Florida, author of The Rise of the Creative Class forecasts that over the next decade, “we’re going to see the ‘creativization’ of our entire economy.”

Today, whether an entry-level employee; a seasoned professional; a highly skilled worker ranging from a biologist to engineer, they all see themselves as artists who need space to think and create. Ineffective management hinders the creative process, and this can stall an organization in the current business climate. So how do you oversee creative employees, manage processes and systems, while keeping the organization aligned and everyone in harmony?

Managing the creative enterprise is as much art as science. Creative people are driven by exciting work more than by a paycheck, and they need to express themselves through their work–a mindset foreign to many employers. “The workplace of today isn’t set up to manage creative people,” Florida says. “It’s a recipe for competitive disaster to manage creative people like their industrial workers.”

Florida predicts the “boring, punch-a-clock 9-to-5 workplace” won’t survive long in the idea economy. “It doesn’t matter if you’re making widgets, wine, cheese or software products,” he says. “The key is to unleash the creativity of all your people.”

Learning to offer freedom within the structure; offering gentle feedback as creative employees are more emotionally involved with their work; knowing where to draw the line to avoid information overload, and time management have proven effective in managing and coaching the creative, and in some circles, sarcastically labeled the maverick employee. While he or she may seem to march to a different rhythm, even slightly out of step with the rest of the team, the brilliance of creative maverick employees is that they are typically challenging the way things are done, always looking for different ways to get things done, and herein lies an organizations opportunities for improvement, innovation; process and product breakthroughs. Savvy leaders will tune up their management and leadership skills and maximize the potential of these employees, not waste time constantly writing them up for infractions.

Organizations need to be able to examine themselves so that they can change. What worked last year may not work this year, and research on successful organizations shows us that they have been able to reinvent themselves when required. Unfortunately, many organizations, particularly government ones, tend to get stuck, repeating the old ways even after they are no longer the best way. Organizational inertia holds the organization back or even threatens its existence.

To harness the power, energy and creativity juices of the creative maverick, approach is everything, so load these tips into your briefcase, and journey in search of competitive advantage and innovative organizational vision:

1. Get Your Signals Straight
You may not be able to cage a maverick, but you can guide them. The trick is to be clear about how you see the maverick contributing to the organization, recognizing that his or her contribution may be different from other employees. The maverick needs to know what you expect, and what you need.

2. Work For Respect, Not Authority
Your formal authority may not have much impact on the maverick. Don’t expect him or her to respond to your requests simply on the basis of your being the boss. What will have an effect is developing rapport and mutual respect. This means dialogue, and a willingness to listen to what the maverick has to say. It means asking many questions. It also means showing that you value his or her contributions.

3. Feedback
Provide feedback and make it constant, both good and when there are issues that need to be addressed.

4. Champion And Protect
Remember that the maverick tends not to belong to any particular group, and so doesn’t receive a lot of group support. They rely on the strength of their ideas rather than social support. If you value the positive contributions of your maverick, you will need to point out these contributions to more conventional employees, particularly in group situations and meetings. Show that you value the ideas and creativity, even if you don’t always like the way the comments or ideas are presented.

5. Set Limits
The maverick is going to need reminding that there ARE organizational goals that are important. Help the maverick focus on these goals as important, relevant and valuable. Don’t appear arbitrary, but appeal to principles and values he or she revere.

Dr. Anita Davis-DeFoe is an international business thought coach; management and leadership consultant. The author of three books, including Follow Her Lead: Leadership Lessons for Women As They Journey From the Backroom to the Boardroom, and she shares her insights in Essence Magazine, Black Enterprise and is a CARIBVOICE Radio host.

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Businessuite Women

The Path Of Least Resistance…Monique Powell

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“The path of least resistance would be to just take a job in someone’s company and start enjoying the (comparatively) soft life again. Nothing in this country is set up to truly foster the growth of entrepreneurship. The fortitude and resilience required to stick it out is next level. There’s a part of me that sticks with it because I do feel like the next generation of people who look like me (skin colour and gender) need to see even more visible examples of people from working class backgrounds building enterprises. Money is not what keeps me doing this. The salary I had when I left my job in 2016…a whole 7+ years ago is STILL more than what I take from the business now. Some days I’m motivated to keep doing this, some days I wonder if I’m making the right the choice with my life.”

Monique Powell

#36 Monique Powell, Founder and CEO of QuickCart (formerly QuickPlate)

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Kelli-Dawn Hamilton Appointed CEO of the Jamaica Special Economic Zone Authority (JSEZA).

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Kelli-Dawn Hamilton is the new Chief Executive Officer (CEO) of the Jamaica Special Economic Zone Authority (JSEZA).

Mrs. Hamilton, who assumed office on October 26, will lead the entity into its next phase of growth and development.

She served as the Authority’s most recent Interim CEO.

Minister of Industry, Investment and Commerce, Senator the Hon. Aubyn Hill, in his congratulatory statement, said that Mrs. Hamilton will “bring significant experience to the role”.

He noted that she has an acute sense of leadership that will propel Jamaica’s export agenda and attract foreign investments to support the country’s economic growth.

Chairman of the Authority, Chirstopher Levy, expressed his confidence in the new CEO, stating that “we are thrilled to welcome Mrs. Hamilton back to the Jamaica Special Economic Zone Authority”.

“Her proven leadership and strategic insights will undoubtedly accelerate our growth trajectory and reinforce our commitment to delivering exceptional value to our customers and stakeholder,” Chairman of the Authority, Chirstopher Levy

Mrs. Hamilton said she is happy to be rejoining the JSEZA family and looks forward to leveraging the company’s strong foundation and talented workforce to drive innovation and sustainable growth for Jamaica’s special economic zones.

“Together, we will continue to create and build upon the company’s legacy of excellence and reinforce our position as a strategic hub for trade and commerce in the Caribbean Region,” she said.

Mrs. Hamilton has a proven track record and expertise in trade policy, communications and business development and brings to the table a wealth of experience in business advocacy and client relationships, having previously served in various technical and leadership roles at the Jamaica Promotions Corporation (JAMPRO), First Global Bank and the Airports Authority of Jamaica (AAJ).

Her strategic vision, strong leadership abilities, and extensive industry knowledge make her an ideal fit to steer the JSEZA towards continued success and global expansion.

Mrs. Hamilton holds a Master of Science Degree in Comparative Politics and Political Theory from the University of the West Indies, Mona, and has demonstrated her commitment to excellence and leadership throughout her career.

The JSEZA is an agency under the Ministry of Industry, Investment and Commerce charged with driving economic growth through the establishment of special economic zones.

Since its inception in 2016, the company has been at the forefront of foreign and local direct investment attraction within Jamaica’s special economic zone regime.

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Negative Impact In Home Care Business Overshadowed Unilever Caribbean’s Strong Growth In Beauty & Personal Care And Food Channels.

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Daniela Bucaro Chairman Unilever Caribbean Limited Has Released The Following Unaudited Financial Statements For The Period Ended 30 September, 2023.

For the nine-month period ending September 30, 2023, the Company reported a Profit After Tax of $13.3m, representing an increase of $12.8m over the same period last year. This was achieved despite a decline in revenue of 14.6% from the prior comparative period to $168.1m. The revenue performance was impacted by changing market forces in selected channels as well as the decline in the macroeconomic environment, resulting in declines in the Solution Wash sales in both the local and regional markets. This negative impact in the Home Care business overshadowed strong growth in the Beauty & Personal Care and Food channels.

Profitability, as measured by gross margin, has improved as the Company continues to recognise more favourable material and freight costs with an improved sales mix.

Savings in operating expenses from improved efficiency and consistent cost management strategies have also facilitated margin improvements. Additionally, during this period, the Company recorded $6.2m in freight and logistics benefits, which were related to the previous quarters of this year. These benefits arise out of the conclusion of global freight rate negotiations and the attendant reductions in freight rates in previous quarters.

During the third quarter, Management has adjusted downwards pricing to pass these freight benefits on to our consumers. The impact of this $6.2m reduction in freight expenses to the period ending June 30, 2023, was an increase in Cross profit from $45.8m to $52m and an increase in Profit before tax from $8.7m to $14.9m.

The Company’s steadfast focus on accelerating profitable growth is supported by the improvement in the category mix, where increases in Beauty and Personal Care sales have contributed 59% of total year to date revenue, up from 39% in the prior comparative period.

This significant shift in product mix has boosted profitability and is aligned to our strategic plan centered on portfolio optimisation and sustainable profitable growth for a future fit organisation.

Notwithstanding the challenging environment, local and in the Caribbean markets, UCL maintains a strong financial position, with healthy cash holdings and retained earnings, and reported Earnings Per Share (EPS) of $0.51 for the period ending September 30, 2023.

New Chairman

Unilever Caribbean new chairman of the board of directors Daniela Maria Bucaro appointments took effect from July 14.
In a notice shared on the TT Stock Exchange website, Unilever said Bucaro has 18 years of experience in the company and has held several strategic roles in Central America, the Andean region and the greater Caribbean. She is a senior member of the leadership team of the newly formed Caribbean and Central America (CARICAM) regions. Unilever also announced the appointment of Carolina Arrieta and Jan Jacques Cot as directors of the board.

For More Information CLICK THIS LINK

 

 

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JMMB International, led By Trinidad & Tobago-based CEO Tricia Kissoon, Begins Operations in Barbados

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The JMMB Group, through its wholly-owned subsidiary, JMMB International Limited (JMMB International), officially began operations in the Caribbean island nation of Barbados. This entry to Barbados marks the fourth Caribbean nation in which the Group has a physical presence, the others being Trinidad and Tobago, Jamaica and the Dominican Republic.

This announcement of JMMB Group’s expansion to Barbados was made during the company’s quarterly investor briefing, where Keith Duncan, JMMB Group CEO revealed, “As at October 12, we are up and running in Barbados…and we are happy that we are able to consolidate (our operations) across the region and looking forward to growth and acquiring market share, having done so in the past (in other countries) and we look forward to driving results.”

No stranger to the Barbados market, the JMMB Group had already been serving a cadre of Barbadian business clients remotely, primarily via its representatives based in Jamaica and Trinidad and Tobago. Now, with a physical location in Barbados, JMMB International will be able to better offer financial expertise and exceptional client care, all provided by the team based at the new local office.

JMMB International is a licensed securities dealer that will be initially offering a concise suite of investment solutions to meet the financial needs of institutions; government and state-related entities; corporate entities; and high net worth individuals. The investment products and services that will be offered, include: JMMB International Access (an online international brokerage service); access to regional equity and fixed income markets; as well as various capital markets solutions. Additional financial products and services will be made available, as the business’ operations expand over time.

Barbados-based head of business development and executive director, Michael Jordan.

The JMMB International team of financial advisors is being led by its Trinidad & Tobago-based CEO, Tricia Kissoon; who is ably supported by the Barbados-based head of business development and executive director, Michael Jordan. The JMMB International team is excited about the opportunity that this new location gives them, to both deepen and grow client relationships.

In expressing her delight about the opening, JMMB International’s CEO, Tricia Kissoon, said, “As a member of a major regional financial conglomerate, we are extremely delighted to now be able to bring JMMB’s unique approach to financial partnership to Barbados. Rooted in our core value of love, my team and I are committed to providing a superior client experience, along with customised integrated financial solutions that are tailored to suit our clients’ unique needs.” Echoing her sentiments, business development lead, Michael Jordan, shared that, “JMMB International’s team of experts are committed to offering a holistic approach to support our clients’ growth, while partnering with them through the various stages of their financial life cycle, in a way that is easy, enjoyable, empowering and in their best interest.”

In speaking to the strategic role that this entry to Barbados will play in the further growth and expansion of the JMMB Group across the Caribbean region, JMMB Group CEO, Keith Duncan, first praised the team for their hard work and commitment to achieving the goal of opening JMMB’s first office in Barbados. “We saw this as another opportunity to further build on our goal of providing integrated financial solutions across the region, while seeking to uniquely address client needs, especially as they try to attain their financial objectives, all while navigating challenging national, regional and global economies. I am confident that our team will work to partner with our clients in a way that provides win-win outcomes for all.”

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Businessuite 2023  #1  Jamaica Junior Market Chief Executive Officer – Sharon Donaldson General Accident Insurance Co Ja

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Businessuite 2023  #1  Jamaica Junior Market Chief Executive Officer by  % change in US$ Profit after Tax
JA US$000 US$000 %
2023 Company Chief Executive Officer 2022 2021 Change
1 JA General Accident Insurance Co Ja Sharon Donaldson  $3,982 $962 313.87%

Sharon Donaldson has been the Managing Director of the Company since 2008. Sharon’s primary responsibilities include making major corporate decisions, managing the overall operations and resources of the Group and acting as the main point of communication between the Board of Directors and corporate operations.

She holds a Bachelor of Laws (LLB) from the University of London and an MBA from the University of Wales. She is a Chartered Accountant; a fellow member of the Institute of Charted Accountants of Jamaica and an Attorney-at-Law.

Ms. Donaldson is a member of the board of the Jamaica Environment Trust (JET). She is the treasurer for the Council of the Institute of Chartered Accountants of Jamaica and heads the committee of Professional Accountants in Business and Ms. Donaldson serves as director on several boards including Musson (Jamaica) Limited, the parent company to General Accident.

She is the current chairman of the Forestry Department Advisory Board, a director on the boards of Eppley Limited, 138 Student Living Limited, Paramount Trading Jamaica Limited, Canopy Insurance among others. Ms.

Donaldson was a nominee for the Jamaica Observer Business Leader of the Year award in 2016.

General Accident Insurance Co Ja

In 2022, General Accident continued to execute its strategy of building a leading regional general insurance company.

Our exceptional team, relationships, technology and brand allowed General Accident to deliver a record financial performance.

The General Accident Group produced record financial performance in 2022, achieving the highest gross written premiums in our history. We achieved
gross written premiums of $15.1 billion, an increase of $1.2 billion or 8% over 2021, and profit before tax of $708.2 million, representing an increase of 173% over 2021. Further, General Accident produced a 22% return on equity and distributed $250.6 million of dividends to our shareholders.

General Accident Jamaica maintained its position as the largest underwriter of general insurance risks, with gross written premiums of $13.8 billion, an increase of $0.9 billion over 2021, underwriting profit of $165.1 million, and net profit of $405.1 million.

General Accident Trinidad achieved profitability for the first time. Given that we only began operations in Trinidad less than three years ago, in 2019, it is truly a testament to our team and our execution that we were able to achieve this feat so soon. This was a direct result of our dedicated and committed staff, our improved technology, our strong relationships with supportive business partners, and our strong corporate governance.

General Accident Trinidad produced gross written premiums of $948.1 million, an increase of $293.3 million or 45% over 2021. We are poised for continued growth, as we build upon the relationships we have forged, expand our agency and sales network, and leverage our investments in technology.

General Accident Barbados continued to grow in 2022. We achieved gross written premiums of $394.8 million, an increase of $64.1 million or 19% over 2021. This growth is largely attributable to our increased broker penetration and the expansion of our agent network. Although group business supported our portfolio, personal lines insurance products, particularly motor insurance products, exceeded our budgeted expectations, with $234.9 million in gross written premiums.

The company performed better than anticipated through careful cost management. As a result, our 2022 net loss was $18.7 million, down significantly from our 2021 net loss of $99.9 million. General Accident Barbados continues to prudently increase its staff complement and improve its operating efficiency by digitising its processes.

Sharon Donaldson
Managing Director General Accident Insurance Co Ja

For More Information CLICK THIS LINK

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