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Adequate Systems in Place for Reopening of Jamaica’s Tourism Sector – Bartlett



Minister of Tourism, Hon Edmund Bartlett has expressed confidence that adequate systems have been put in place for the reopening of Jamaica’s tourism industry. This, as he lauded the efforts of tourism partners and stakeholders for the preparations that have been made at the Sangster International Airport to facilitate the smooth reopening of the sector on Monday (June 15).

Minister Bartlett and key stakeholders had a walk-through of all areas of the airport through which the passengers will travel, with special emphasis on Immigration and Customs, before being tested for signs of the Coronavirus (COVID-19) prior to departing the airport for their respective vacation spots.

Minister Bartlett said the logistics were in place to enable as seamless a process as is possible for the dawning of a new era in tourism. He commended all partners and players who have been working overtime to make sure all parts come together effectively.

He underscored that the airport team had introduced numerous changes to facilitate social distancing consistent with stipulated health protocols. Furnishings within the airport have been arranged, technology to capture the temperature of passengers and sanitization stations installed to satisfy health requirements under COVID-19.

While maintaining that the processing of arriving passengers on Monday “will not be an insurmountable task,” Minister Bartlett said: “We’re really hoping that our locals and visitors alike will have an experience that they will be comfortable with bearing in mind the many challenges posed by this pandemic. This is a very unique situation and we are doing our best to manage it properly.”

He said while everything was being done “we also ask for understanding that this is not perfection where everything will necessarily go as we planned but certainly what we have done is to put in place that which will enable a start on which we can now work to achieve perfection.”

Included in the high-level team that toured the facility were Permanent Secretary in the Ministry of Health & Wellness, Dunstan Bryan; Chief Medical Officer, Dr Jacqueline Bisasor-McKenzie; Regional Technical Director, Western Regional Health Authority, Dr Diane Campbell-Stennett; Director of Tourism, Donovan White; Senior Advisor/Strategist in the Ministry of Tourism, Delano Seiveright, President of the Jamaica Hotel and Tourist Association, Omar Robinson; Director of Projects, Tourism Product Development Company (TPDCo), Stephen Edwards; JTB Regional Director, Odette Dyer and JDF Captain Jevan Brown, in charge of logistics.

The airport team was led by Chief Executive Officer, Shane Munroe and Chief Operations Officer, Peter Hall.

The reopening of the sector will commence with some six flights landing at the Sangster International Airport from Jetblue, American and Delta Airlines. Passengers will be a mix of tourists and Jamaicans returning home.

Source JIS

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Artificial Intelligence

InterMetroONE Superapp – Revolutionizing Jamaica’s Transportation Landscape



InterMetro Transit Jamaica, a distinguished member of the RedPlate Group, is proud to announce the upcoming launch of the InterMetroONE SuperApp—a ground breaking initiative set to redefine the transportation and service delivery experience in Jamaica.

At the core of our mission is a steadfast commitment to providing every Jamaican with access to a modern, tech-driven public transportation service that is safe, comfortable, cost-effective, efficient, and reliable. The InterMetro SuperApp embodies this commitment by bringing together all our current apps and features into one comprehensive gateway—InterMetro.


Unveiling the InterMetro SuperApp: A Gateway to Convenience

The InterMetro SuperApp serves as a one-stop destination for a myriad of transportation and service-related needs, consolidating various offerings under a single platform. From InterMetro Bus Services to RedPlate Taxi rides, airport transfers, consumer food and grocery delivery, and business and personal courier services—the SuperApp seamlessly integrates these services for enhanced accessibility and convenience.

Moreover, InterMetro SuperApp introduces RedPlate +, an exclusive membership program offering members the privileged InterMetro and RedPlate experience across all our rides and delivery services. Members can enjoy a host of benefits, including exclusive offers, discounts, and personalized service enhancements.

Expanding Horizons: Future Enhancements

As we continue to evolve, the InterMetro SuperApp will expand its offerings to encompass a broader spectrum of services aimed at further enriching the lives of Jamaicans. Future additions to the SuperApp will include bill payments, remittances, money transfer services, phone credit topping, and same-day loan services—empowering users with unparalleled convenience and accessibility.

Empowering Jamaicans with Technology

The launch of the InterMetro SuperApp underscores our unwavering commitment to leveraging technology to empower Jamaicans and enhance their everyday lives. By consolidating diverse services into a single, user-friendly platform, we aim to revolutionize the transportation and service delivery landscape, making essential services more accessible, efficient, and convenient for all.

Join us as we embark on this transformative journey, driven by our conviction that every Jamaican deserves access to a modern, tech-driven public transportation service that prioritizes safety, comfort, affordability, efficiency, and reliability. With the InterMetro SuperApp, the future of transportation and service delivery in Jamaica is within reach.

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Businessuite News24

Jamaica Is Pursuing The Strategy Of Mix Development Modalities



“Tourism is a wealth creation and economic enrichment activity driven by the consumption and production patterns of people!”

“The strategy for destination exploitation of tourism is a composite of many modalities including business models and investment opportunities and not to be viewed through a myopic lenses.

Small highly service dependent economies such as ours must rely heavily on consumption to sustain economic growth, and expansion and Tourism has become the most effective way of achieving this as the propensity to CONSUME of the Tourist is 3-5 times that of the local! It means therefore that the expansion of the local market by increasing tourist arrivals creating a ‘critical mass’ is essential.

The proliferation of boutique hotels is not the answer when physical resources are limited. The strategy of Mix development modalities as Jamaica is pursuing, with mega hotels, boutique and sharing accommodation i.e. Airbnb etc is the most effective way forward.

The essential element of the strategy though is the production/Supply side of the wealth development equation! Jamaica’s focus must be on providing the goods and services that the Tourists demand to satisfy their consumption patterns! THATS WHERE THE REAL WEALTH OF TOURISM RESIDES! Agriculture, manufacturing, Creative Industries, Energy, Construction etc Then SERVICES; medical, financial, legal, entertainment, Restaurants, Shopping, transportation etc.

Please team let’s take a deeper dive in the confluence of economic moving parts that constitutes Tourism and recognize its elongated and expensive value chain so we can truly embrace the wealth it brings!”

Edmund Bartlett – Minister of Tourism Jamaica

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Businessuite News24

Minister Bartlett Underscores Tourism Strategy and Action Plan’s Importance



Tourism Minister, Hon. Edmund Bartlett, has emphasised the importance of Jamaica’s Tourism Strategy and Action Plan (TSAP) in generating the stakeholder capacity to respond to the industry’s new architecture.

The TSAP, being executed through a partnership with the Inter-American Development Bank (IDB), is geared towards boosting socio-economic development and investment, building the local tourism industry’s resilience to climate change and reducing the sector’s contribution to climate change.

It also aims to diversify Jamaica’s inbound tourism and promote the industry’s knowledge-based and technology-enabled development.

Mr. Bartlett also highlighted the TSAP’s importance in making tourism more inclusive and more of an enabler of economic growth and development in Jamaica.

“So, the strategies have to look at not just the physical areas but it has to start with human capital. The most important element within our tourism realisation is with people. Jamaica’s wealth is not in minerals, as you know; but what we really have are our people, and our people are the wealth of this country,” the Minister said.

“And so, our strategy has to deal, very strongly, with building, training, building intellectual capacity, building innovative capacities, building creative capacities, [and] building a new sense of how people can convert knowledge into material goods and services which will have a value and a price,” Mr. Bartlett added.

He was speaking during the opening session of the Tourism Strategy and Action Plan Consultation Workshop for Kingston and St. Andrew, at the Spanish Court Hotel in New Kingston on Thursday (April 4).

Minister of Tourism, Hon. Edmund Bartlett (left), shares a light moment with General Manager, Inter-American Development Bank (IDB) Caribbean Country Department Group and Representative in Jamaica, Anton Edmunds, during the opening session of the Tourism Strategy and Action Plan Consultation Workshop for Kingston and St. Andrew, at the Spanish Court Hotel in New Kingston on Thursday (April 4).

Meanwhile, Mr. Bartlett underscored the need to increase local production, which is critical in enabling Jamaica to retain a larger ratio of the tourist dollar.

“The consumption pattern of the visitor is three to five times that of the locals. Some people don’t understand why revenue to government has increased significantly without increasing/or new taxes being imposed. They don’t understand that what tourism has done is to increase the consumption pattern in Jamaica exponentially over the last two and a half years in particular, as we started from zero and grew to what is now 4.2 million visitors,” he stated.

“So, whose food are they eating? That is our job, to make sure that it is Jamaican food… our farmers must step up to the plate. The strategy in tourism must drive the linkages in the various areas, so as to stop the leakages from all the other areas,” Minister Bartlett added.

The workshop marks the final in a series of engagements aimed at highlighting relevant components of the Tourism Strategy and gathering as much input as possible from key stakeholders.

Minister of Tourism, Hon. Edmund Bartlett (left), makes a point to Operations Lead Specialist, Tourism, Inter-American Development Bank (IDB), Olga Gomez-Garcia, during the opening session of the Tourism Strategy and Action Plan Consultation Workshop for Kingston and St. Andrew held at the Spanish Court Hotel in New Kingston on Thursday (April 4). Looking on is General Manager, IDB Caribbean Country Department Group and Representative in Jamaica, Anton Edmunds.


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Business Events

Hundreds of Buyer Companies and Delegates Expected at CHTA Travel Marketplace



More than 150 buyer companies and 1,000 delegates are expected to convene in Montego Bay for the 42nd staging of the Caribbean Hotel and Tourism Association (CHTA) Caribbean Travel Marketplace from May 20 to 23.

Speaking at a press briefing on Thursday (March 14), at the Jamaica Tourist Board (JTB) in New Kingston, President, CHTA, Nicola Madden-Greig, said a special effort is being made to bring more new buyer delegates to participate in the event.

“We have expanded to target buyers from Latin America, Eastern Europe and Asia,” said Mrs. Madden-Greig.

“We will also have for the first time a complete stand-alone MICE (Meetings, Incentives, Conferences and Exhibitions) itinerary with 20 meeting planners attending the first ever CHTA Caribbean MICE exchange,” she added.

The CHTA President pointed out that the MICE market has “tremendous potential” for the region, with more than US$900 billion generated worldwide in 2023.

It is expected to double that revenue by 2032.

Mrs. Madden-Greig also indicated that 50 regional and international media representatives are expected on the island to engage with Caribbean delegates and “share the news of the richness and diversity of our region”.

The 42nd CHTA Caribbean Travel Marketplace will feature three components – the Business of Tourism (The Caribbean Travel Forum on May 20), the Marketing of Tourism (CHTA Travel Marketplace May 21-22) and the Community of Tourism (Responsible Tourism Day on May 23).

Meanwhile, Minister of Tourism, Hon. Edmund Bartlett, said that the CHTA Caribbean Travel Marketplace is “a great moment of anticipation”.

Minister of Tourism, Hon. Edmund Bartlett,

“It is not an event in the context of a singular activity, but it is a great opportunity for us as a Caribbean people, not just to showcase the strength and power of our assets but also provide leadership with innovation,” he added.

The Minister said that he is excited about the various components of the CHTA Caribbean Travel Marketplace.

“The region is ready to take a new perspective on itself in this post-COVID era, to grow tourism to another level and the three key points that [Mrs. Madden-Greig] dealt with, tourism and business, tourism and marketing, but responsible tourism is perhaps at the heart of the innovation that we speak about,” said Minister Bartlett.

Caribbean Travel Marketplace affords tourism suppliers the opportunity to meet face to face with wholesalers from around the world selling Caribbean vacation travel.

The main objective is for suppliers and buyers to conduct negotiations that benefit the region.

Only CHTA members can attend the event.

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Jamaica Well Positioned to Capture Share of Ethnic Food Market



With the global ethnic food market expected to reach US$131.67 billion by 2030, Jamaica is well positioned to capture a share, thanks to the emergence of new trends at the HEART College of Hospitality Services (HCHS), at Runaway Bay in St. Ann.

This was noted by Managing Director of the HEART/NSTA Trust, Dr. Taneisha Ingleton, at the College’s Centre of Excellence Culinary Arts & Gastronomy Symposium and Open House, held on Wednesday, March 13.

To ensure that Jamaica is perfectly poised, Dr. Ingleton informed that the Trust has taken on the challenge of developing and implementing a Centre of Excellence in Culinary Arts and Gastronomy.

Its primary focus will be to develop, implement, and promulgate knowledge, best practices and skills in the art and science of preparing and serving food.

Referencing the 2023 report by Fortune Business Insights, Dr. Ingleton pointed out that persons, including future chefs, innovators and food enthusiasts, are being trained to tap into the market.

“We’re witnessing the birth of new trends at the HCHS. We’re witnessing new flavour profiles that will tantalise taste buds around the world and we are seeing incredible work happening in the research labs where local organic ingredients are being identified and celebrated,” she added.

The Managing Director further recognised the HCHS and the Cardiff Hotel and Spa, also at Runaway Bay, as two important pillars in Jamaica’s gastronomical and hotel experience.

“This college (HCHS) is the very best. I’ve done the analysis and I have not overanalysed. [It] is performing at the very highest level in the HEART/NSTA Trust [when we talk about] the quality of the training experience and the product that we continue to give to Jamaica,” she said.

“The team has been operating in purpose, and it is only when we operate in purpose that we get to a place like this and our fullest potential is activated,” Dr. Ingleton said.

As for the Cardiff Hotel and Spa, the Managing Director mentioned that its impact goes beyond just awards and certification.

“As a formidable diamond within HEART, the institution supplies over 1,000 graduates each year, with an impressive employment rate of 85 per cent in recent times,” she said.

Of importance, both the HCHS and the Cardiff Hotel have been placed ahead of many in the hospitality industry, having received the 2022 Green Global Gold Advanced Certification Award, given to hotels and resorts that demonstrate a commitment to sustainable practices and environmental responsibility.

This is in addition to receiving the Caribbean Sustainability Award for businesses in the Caribbean region that have made significant contributions to sustainable development in 2005.

“This is a testimony of [their] commitment to responsible tourism, so we are thinking big picture. We’ve moved beyond food and hotel experience to contributing to the global economy,” Dr. Ingleton pointed out.

As the Cardiff Hotel and Spa and the HCHS continue to represent true champions of sustainable tourism and excellence in hospitality, provide top-quality education, and contribute to Jamaica’s economic development in a changing culinary landscape, trainees were encouraged to draw on the inspiration of those who came before them.

“Let our dishes evoke memories, stir emotions, unite us and leave an indelible mark. Let Jamaican ingredients be our foundation. Let creativity be our brush [as we] paint the world with vibrant flavours of Jamaica, but most importantly, never forget the stories that these dishes tell and the cultural tapestry that comes with every bite,” Dr. Ingleton said.

By: SHERIKA HALL JIS, March 15, 2024

Photo JIS

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