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Businessuite 2023 #1 Jamaica Main Market Company by US$  Revenue – NCB Financial Group Ltd.     

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Businessuite 2023 #1 Jamaica Main Market Company- US$  Revenue    
JA JA JA JA JA JA JA US$000 US$000
2017 2018 2019 2020 2021 2022 2023 Company 2022 2021
30-Sep 3 3 2 3 2 2 1 JA NCB Financial Group Ltd. $997,548 $780,871

“These are the times in which a genius would wish to live. It is not in the still calm of life, or the repose of a pacific station, that great characters are formed. The habits of a vigorous mind are formed in contending with difficulties. Great necessities call out great virtues.”––– Abigail Adams

Despite a relaxation of pandemic precautions on a global scale, we have seen several challenging developments – among these the Russia-Ukraine conflict, a number of local and global benchmark rate increases to tame inflation, and in July 2022, the World Health Organization classification of monkey pox as a “public health emergency of international concern.”

No country or business has been exempt from the leadership challenge of a lifetime due to the economic and social effects of this unusual chain of events.

For many, this has been unsettling. However, I view the time in which we are living as a gamechanger and an opportune time to accelerate positive change. So, what have we been doing withthis opportunity?
1) Innovating and disrupting the status quo
2) Building new capabilities
3) Focusing on our people
4) Strengthening our resilience

Innovating And Disrupting The Status Quo

We introduced Lynk, our digital wallet, in December 2021. There is no need to visit a branch to sign up; it may all be done on a mobile device. Payments to businesses and transfers to individuals are both free and instant. We have been able to expand access to financial services for the unbanked and remove many pain points from the typical banking experience thanks to a regulatory environment created to enable greater financial inclusion and our development of a fintech company.

Even though it is still early, it is not surprising that since the launch, more than 170,000 unique customers and more than 4,700 merchants have joined. Additionally, Lynk is the only digital wallet integrated with JAM-DEX, Jamaica’s central bank digital currency.

Using a strategic alliance with an online pharmacy in Trinidad and Tobago, Guardian Life began offering e-pharmacy services to its clients in 2021.

Through the use of an integrated platform, our customers have access to a service that links patients and doctors with an online pharmacy, streamlining the prescription filling procedure and providing integrated delivery.

Both of these ideas, would have been considered but not implemented before the pandemic.

However, with the urgent need to adapt to the constraints of the new environment, both initiatives were accelerated and implemented, ultimately creating significant value for customers.

Building New Capabilities

As a financial group, we have begun to deploy artificial intelligence and machine-learning enabled solutions to enhance our customers’ experiences and drive key business outcomes.

At Guardian, we are leveraging artificial intelligence tools to mitigate claims fraud and identify measures to reduce claims costs.

At National Commercial Bank Jamaica Limited, our WhatsApp chabot, Simone, has assisted over 100,000 customers with sales and service transactions since its inception in 2021.

Through the launch of our fintech solution, we have leveraged capabilities such as cloud technology and marketing automation. In addition, we continue to invest in recruiting and developing talent in advanced analytics, software engineering, user experience design and cloud engineering, among other next generation capabilities.

Focusing On Our People

In the same way that the pandemic reminded us to stay close to our loved ones, we continue to stay close to our customers and employees.

Without our team and our customers, we would be unable to deliver desired returns to our shareholders.

Our focus on organisation health continues, as well as our investments in building the capabilities and supporting the engagement of our team members.

With respect to our customers, we continue to listen and respond to feedback.

At Guardian Group, our One Guardian Digital Platform for customers unifies
all our Trinidad and Tobago business product lines delivering an omnichannel experience for our customers across web, phone, walk-in and text messages. Key features include quick quotes, online payments, client portfolio view across insurance and investment products, a health e-card and an artificial intelligence bot built into the platform for real-time customer queries that are connected to our Customer Service for real-time support.

Based on the feedback of several of our stakeholders, we have developed new ways of making banking, investing and overall wealth building easier for our customers and business partners.

We launched NCB Assist Biz which is an automated self-managed solution for business customers to submit and track the fulfilment of service requests/ resolution of complaints.

We also launched the NCB Capital Markets Limited (NCBCM) mobile app, NCBCM Wealth Connect, which allows customers to view their portfolio balances, transaction history, and stock market data from the Jamaica Stock Exchange. It also allows them to execute unit trust and equity trades and make transfers between their National Commercial Bank Jamaica Limited (NCBJ) and NCBCM accounts.

All these solutions were guided by customer feedback. To get continuous input from our customers, versus relying exclusively on semi-annual surveys, we leverage our WhatsApp chatbot to get feedback from customers on their experiences with us across a number of customer journeys and interactions.

 

Strengthening Resilience

This year, we commemorate a significant milestone for our Group, whose roots date back 185 years to 1837, the year the Colonial Bank of London, England, opened its doors on Harbour Street in Kingston, Jamaica. Throughout this 185- year history, the organisation has overcome many challenges and so our resilience continues to be a strength.

But like any muscle, it weakens if you stop working on it and it gets stronger if you continue to work on it and challenge yourself to take on more. We have invested in developing the resilience of our team members and the resilience of our organisation.

We have invested in a series of wellness activities, and skills-based workshops and trainings that equip our employees with relevant skills for the future. We have expanded our leadership development programmes, many of which equip our managers and senior leaders with skills to lead in uncertainty.

Our hybrid work model has facilitated operational resilience and greater workforce productivity and flexibility.

As an organisation, NCB Financial Group maintains strong capital positions across its Group. The Group’s liquidity positions are robust and supports its resilience to market shocks. In continuance of the strategy to grow liquidity buffers, NCBJ successfully raised US$300 million in August 2022 via a Merchant Voucher Securitisation transaction in the international private placement markets.

NCBFG continues to have access to funding in the international markets despite market volatility. The resilience of our Merchant Acquiring and Payments franchises led to the following Fitch rating upgrades in June 2022:
„ Merchant Voucher Receivables programme to ‘BBB-’ from ‘BB+’ (Investment Grade) with stable outlook
„ Diversified Payment Rights programme to ‘BB+’, from ‘BB’ with stable outlook

Our shareholders can rest assured that we are taking full advantage of this moment in history. It is within this context that I affirm that the NCB Financial Group remains focused and committed to its aspiration of becoming a world-class Caribbean financial ecosystem and its purpose of Empowering People. Unlocking Dreams. Building Communities.

I am grateful for each team member, customer, supplier, partner and shareholder who continues to be a part of our story and our journey.

Hon. Patrick Hylton, OJ, CD
President & Group Chief Executive Officer
NCB Financial Group
Empowering People | Unlocking Dream

For More Information CLICK HERE

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The Businessuite 2024 Caribbean Top 50 & 100 Editorial: Preparing For A New Caribbean Reality

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In the face of rapid economic, demographic, and technological shifts, Caribbean business leaders today navigate an environment marked by both promising growth opportunities and unprecedented challenges. From the pressing demands of Environmental, Social, and Governance (ESG) imperatives to the dual-edged influence of Artificial Intelligence (AI), the scope of leadership has expanded dramatically.

The declining birth rate and population growth across the region highlight an urgent demographic challenge. With aging populations, high emigration, and shifting family structures, the region faces a shrinking labour pool and a gradual transformation in consumer demand. Business leaders must re-evaluate strategies, invest in automation, attract talent creatively, and engage policymakers to build a resilient future.

Additionally, the adoption of advanced technologies, particularly AI, brings competitive advantages but also new cybersecurity risks that require robust protections and forward-thinking regulation. These pressures demand that companies adapt and safeguard their operations while responsibly implementing AI to build trust and ensure long-term sustainability.

This edition of Businessuite Top 100 delves into these critical issues with insights and actionable strategies, from innovative ESG practices to future-proofing operations amid demographic shifts and technological advancements. With contributions from top Caribbean firms, we explore how businesses can lead effectively in an era of constant change, underscoring the resilience, adaptability, and forward vision that the Caribbean’s business landscape needs now more than ever.

Businessuite remains committed to supporting Caribbean business leaders as they shape sustainable growth and inclusive prosperity for the region.

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The Businessuite 2024 Caribbean Top 50 & 100 and the Ranking Methodology

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The Businessuite Caribbean Top 50 & 100 Companies ranking methodology and annual coverage aim to provide a structured view of the financial standing and influence of Caribbean businesses on a global scale.

This editorial introduction highlights the growing trend of Caribbean companies aiming for international expansion beyond the CARICOM market—a strategic move noted among major companies like GraceKennedy, Massy Group, and Goddard Enterprises. These companies are increasingly pursuing growth in markets like the USA, Canada, Latin America, and even parts of Africa and Europe, setting their ambitions beyond regional limitations.

The Businessuite Caribbean Top 100 rankings prioritize companies by annual revenue in US dollars, which allows for better comparison with Fortune and Forbes rankings. This method enables investors and business leaders to assess Caribbean companies against global corporations, despite the size disparity.

For instance, Massy Holdings Limited, leading the Caribbean list with about US$2.1 billion, would rank far below the smallest company on the Fortune 500, but still showcases substantial Caribbean corporate potential.

Beyond revenues, other financial indicators such as post-tax profit and market capitalization are also considered in the rankings. This multi-dimensional approach, modelled after established rankings like those by Fortune, reflects Businessuite’ s commitment to providing a credible benchmark for Caribbean companies, helping regional businesses to measure their growth and positioning globally.

Additionally, Businessuite has extended its publication footprint through digital channels, reaching investors and executives interested in Caribbean investment opportunities
.
For more on Businessuite’ s insights into Caribbean corporate performance, visit the official site at BusinessuiteOnline.com

 

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Businessuite 2023 Top 100 Caribbean Companies – US$ Revenue  

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Businessuite 2023 Top 100 Caribbean Companies – US$  Revenue       
US$000 US$000
2023 Company 2022 2021
1 TT Massy Holdings Limited $1,824,063 $1,653,484
2 TT Guardian Holdings Limited $1,068,271 $1,041,146
3 JA NCB Financial Group Ltd. $997,548 $780,871
4 TT ANSA Mc Al Limited $962,452 $887,023
5 JA GraceKennedy Limited $953,105 $833,773
6 TT Republic Financial Holdings Limited $900,276 $862,188
7 JA Sagicor Group Jamaica Limited $647,516 $661,298
8 JA Jamaica Broilers Group Limited $609,247 $479,660
9 TT Agostini’s Limited $604,219 $536,127
10 BB First Caribbean International Limited $599,280 $543,052
11 JA Seprod Limited $523,017 $282,954
12 BB Goddard Enterprises Limited $484,416 $378,583
13 JA Supreme Ventures Limited $339,186 $283,530
14 TT First Citizens Group Limited $315,429 $318,201
15 JA Productive Business Solutions Limited $311,997 $223,997
16 TT Trinidad Cement Limited $304,016 $281,801
17 JA Scotia Group Jamaica Ltd. $285,363 $243,780
18 TT Scotiabank Trinidad & Tobago Limited $279,948 $257,089
19 JA Wisynco Group Limited $260,368 $205,148
20 JA JMMB Group Limited $240,488 $176,396
21 JA Jamaica Producers Group Limited $193,387 $161,330
22 GY Banks DIH Ltd. $190,431 $179,335
23 EC  The West Indies Oil Company Ltd. $181,450 $123,036
24 JA Caribbean Cement Company Limited $172,289 $153,717
25 TT Prestige Holdings Limited $162,997 $105,811
26 JA Lasco Distributors Limited $155,619 $130,802
26 TT Angostura Holdings Limited $151,904 $136,939
27 GY Demerara Distillers Ltd. (Group) $150,868 $138,271
28 EC St. Lucia Electricity Services Ltd. $147,634 $109,179
29 JA Derrimon Trading Company Limited $122,831 $114,416
30 JA Caribbean Producers Jamaica Ltd. $119,960 $58,178
31 JA Carreras Limited $108,195 $101,586
32 TT The West Indian Tobacco Company Limited $106,798 $126,635
33 TT ANSA Merchant Bank Limited (Group) $106,335 $171,745
34 JA General Accident Insurance Co Ja $100,785 $90,011
35 EC Grenada Electricity Services Limited $88,601 $66,027
36 JA Future Energy Source Company $84,494 $37,764
37 TT National Flour Mills Limited $78,585 $65,624
38 GY Republic Bank Guyana Ltd. $65,024 $59,504
39 JA Transjamaican Highway Limited $65,006 $52,755
40 JA Lasco Manufacturing Limited $63,223 $52,990
41 JA Kingston Wharves Limited $63,191 $55,929
42 JA Barita Investments Limited $59,692 $52,333
43 EC S. L. Horsford & Co Ltd. $54,629 $48,501
44 TT PLIPDECO Limited $53,667 $47,567
45 TT One Caribbean Media Limited $48,400 $45,715
46 JA Mayberry Investments Limited $46,423 $28,923
47 JA Proven Investments Jamaica Limited $45,971 $29,498
48 TT National Enterprises Limited $45,157 $4,945
49 JA Fontana Limited $42,297 $33,219
50 EC Dominica Electricity Services $41,567 $34,092
51 EC St. Kitts Nevis Anguilla Trading & Development Company $40,298 $42,856
52 TT Unilever Caribbean Limited $37,780 $34,649
53 JA Mayberry Jamaican Equities Limited $36,317 $18,465
54 JA Radio Jamaica Limited $36,252 $36,825
55 BB Insurance Corporation Of B’DOS Limited $36,092 $52,196
56 BB West India Biscuit Compant Limited $33,545 $30,712
57 GY Guyana Bank for Trade & Industry Ltd. $32,302 $27,787
58 GY Demerara Bank Limited $30,279 $27,104
59 EC East Caribbean Financial Holding Company $29,691 $27,271
60 EC Republic Bank (Grenada) Limited $25,499 $24,169
61 TT Trinidad and Tobago NGL Limited $24,820 $28,881
62 EC St. Kitts-Nevis-Anguilla National Bank Ltd. $23,418 $22,971
63 EC Grenada Co-operative Bank Ltd. $23,220 $21,265
64 GY Sterling Products Limited $22,800 $20,046
65 TT LJ Williams Limited $22,536 $22,483
66 JA FosRich Company Limited $22,492 $15,160
67 JA Berger Paints Jamaica Limited $21,977 $20,041
68 GY Citizens Bank Guyana Inc. $21,796 $18,034
69 EC Bank of St. Vincent and the Grenadines $20,158 $18,811
70 JA Honey Bun (1982) Limited $19,693 $13,833
71 JA Everything Fresh Limited $17,597 $10,412
72 JA Tropical Battery Company Limited $17,506 $12,877
73 TT Guardian Media Limited $17,373 $15,559
74 JA Lasco Financial Services Limited $16,750 $14,785
75 JA Jamaican Teas Limited $16,464 $14,638
76 JA Victoria Mutual Investments Limited – Group $15,918 $11,968
77 JA PanJam Investment Limited $15,677 $27,716
78 BB Cave Shepherd & Company Limited $15,536 $13,833
79 JA Dolphin Cove Limited $15,114 $7,640
80 JA Wigton Windfarm Limited $14,793 $13,213
81 JA Key Insurnace Company Limited $14,787 $12,347
82 JA Express Catering Limited $14,241 $4,412
83 JA Caribbean Cream Limited $13,907 $12,059
84 JA Access Financial Services Ltd. Group $13,193 $11,729
85 JA Stationery & Office Supplies Limited $11,657 $7,253
86 TT Endeavour Holdings Limited $11,621 $12,586
87 JA Paramount Trading (Jamaica) Limited $11,449 $9,269
88 JA Mailpac Group Limited $11,246 $11,734
89 JA Lumber Depot Limited $10,495 $9,216
90 JA Main Event Entertainment Group Ltd $10,329 $4,890
91 JA Sygnus Credit Investments Limited – Group $9,773 $11,125
92 JA First Rock Real Estate Investments Limited $9,359 $5,300
93 JA Consolidated Bakeries Jamaica Limited $9,111 $6,962
94 JA The Limners and Bards Limited $8,967 $7,913
95 JA Salada Foods Jamaica Limited $8,912 $7,671
96 JA 138 Student Living Jamaica Limited $7,908 $5,243
97 JA Jamaica Stock Exchange Limited $7,566 $6,435
98 JA Knutsford Express Limited $7,426 $4,058
99 JA CAC 2000 Limited $7,407 $6,744
100 JA IronRock Insurance Company Limited $7,363 $5,682
101 JA Spur Tree Spices Jamaica Limited $6,858 $5,543
102 JA AMG Packaging & Paper Company $6,640 $4,552
103 JA Indies Pharma Jamaica Limited $6,250 $5,460
104 JA Pulse Investments Limited $6,205 $5,204
105 JA Portland JSX Limited $5,584 $3,067
106 JA Image Plus Consultants Limited $5,184
107 JA Caribbean Flavours & Fragrances Ltd $5,149 $4,344
108 JA Dolla Financial Services Limited $4,933 $2,444
109 JA Regency Petroleum Co. Limited $4,542
110 JA Sygnus Real Estate Finance Limited – Group $4,425 $6,940
111 JA Palace Amusement Company (1921) Limited $4,328 $682
112 JA Elite Diagnostic Limited $4,162 $3,268
113 JA Blue Power Group Limited $3,510 $3,443
114 JA Kingston Properties Limited – Group $3,481 $3,133
115 JA Caribbean Assurance Brokers Limited $3,374 $2,986
116 JA Stanley Motta Limited $3,330 $3,176
117 JA JFP Limited $3,177 $1,507
118 JA Cargo Handlers Limited $3,150 $2,175
119 JA Eppley Limited $2,923 $2,493
120 JA ISP Financial Services Limited $2,876 $2,799
121 JA Magaritaville Ltd $2,618 $48
122 JA Ttech Limited $2,495 $2,529
123 JA One On One Educatinal Services Limited $1,780 $1,733
124 TT CinemaONE Limited $1,433 $308
125 JA Edufocal Limited $1,250 $1,194
126 JA GWEST Corporation Limited $975 $729
127 JA Sterling Investments Limited $830 $1,892

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Businessuite 2023 #1 Caribbean Company by US$ Profit after Tax – National Enterprises Limited

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Businessuite 2023  #1 Caribbean Company By            US$ Profit after Tax
US$000 US$000
2023 Company 2022 2021
1 TT National Enterprises Limited $292,000 -$40,183

National Enterprises Limited (NEL) is an investment holding company incorporated on August 27, 1999 by the Government of the Republic of Trinidad and Tobago. NEL was formed to consolidate the Government’s shareholding in selected State Enterprises and facilitate public offerings on the Trinidad and Tobago Stock Exchange.

NEL has invested in industries that drive the economy of Trinidad and Tobago: natural gas and energy-based manufacturing, telecommunications, power generation, and the marketing and manufacturing of basic foods.

NEL holds significant shareholding in the following companies:

• NGC NGL Company Limited (NGC NGL);
• NGC Trinidad and Tobago LNG Limited (NGC LNG);
• Telecommunications Services of Trinidad and Tobago Limited (TSTT);
• Trinidad Nitrogen Co. Limited (TRINGEN);
• National Flour Mills Limited (NFM);
• NEL Power Holdings Limited (NPHL); and
• Pan West Engineers and Constructors, LLC (Pan West).

Through NEL, individual and corporate investors can share in the financial stability and staying power of these enterprises. Today, over 5,000 citizens who will continue to benefit from our consistent dividend payments own 100 million of the 600 million issued shares in NEL.

As of September 30, 2022, the fair market value of National Enterprises Limited’s (NEL) equity investments in subsidiaries, joint ventures and associate companies based on IFRS 9, was TT$3.42 Billion, an increase of 92% compared to the $1.78 Billion as of March 31, 2021, the last reporting date.

NEL’s Financial Position
For the financial period ended September 30, 2022 (FY2022), NEL recorded a net profit of $1.98 Billion, an increase of over $2 Billion as compared to the previous financial year (FY2021), where NEL recorded a loss of $270 Million.

NEL’s increased net profit over the eighteen-month financial period ended September 30, 2022 includes the unrealized fair value gain of $1.7 Billion from NEL’s portfolio companies in the energy sector.

NEL Power Holdings increased by $21.3 Million or 19.7% over its value as of March 31, 2021. This was offset by declines in the fair values of Telecommunications Services of Trinidad and Tobago Limited (TSTT) and National Flour Mills Limited (NFM).

NEL also registered an operating profit of $297 Million in FY2022 versus the $28 Million recorded in financial year ended March 31 2021 (FY2021).

Management has continued with prudent cost management practices while pursuing operational efficiencies. Operating expenses in FY22 have remained consistent at $8.8 Million for the eighteen-month period compared to $4.99 Million for the twelve-month FY2021.

Charles Maynard
General Manager National Enterprises Limited

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Businessuite 2023  #1  Trinidad and Tobago Company by US$ Profit after Tax – National Enterprises Limited

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Businessuite 2023 #1 Caribbean Company By US$ Revenue  – Massy Holdings Limited

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Businessuite 2023 #1 Caribbean Company by US$  Revenue  
US$000 US$000
2023 Company 2022 2021
1 TT Massy Holdings Limited $1,824,063 $1,653,484

2022 was the 99th year of operations for the Massy Group of Companies, formerly Neal & Massy. Given the tumultuous environment in the world today, coupled with the success the Group has experienced in focusing on its three main Portfolios and success in international expansion, we have created a new vision for the Massy Group as it approaches 100 years of operations:

“A Global Force For Good, An Investment Holding Company with a Caribbean Heart”

Several developments have inspired this new vision. First, we are called to expand our sphere of influence beyond the Caribbean Basin. We recognise that our Purpose and Values resonate with people from diverse backgrounds, religions, and races.

The Group has never been more profitable and our Balance Sheet has never been stronger.

Operating Profit from Business Units grew by 25 percent from TT$961 million (US$143 million) in FY2021 to TT$1.2 billion (US$178 million) in FY2022.

Profit Before Tax (PBT) from Continuing Operations grew by 11 percent from FY 2021 to FY 2022; growth was impacted by the underperformance of the overseas cash investments held by the Group in FY2022 compared to the significant gains produced in those investments in FY 2021.
The Group’s Debt to Equity is down to 25 percent and in addition to its TT$1.2 billion in cash at the end of the year, the Group has US$176 million invested overseas to fund acquisitions and growth initiatives.

The Group’s governance has been strengthened with the creation of Portfolio Boards of Directors with Independent Directors and with increased autonomy and decision-making being implemented throughout our operations.

Mr. E. Gervase Warner, President &
Group CEO
Massy Group of Companies

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Businessuite 2023 #1 Trinidad and Tobago Company by US$ Revenue –  Massy Holdings Limited

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