Within the next five years, Business Processing Outsourcing (BPO) companies are expected to create almost 6000 additional jobs locally.
Addressing last week’s official opening of the Sutherland Global Services’ office, Prime Minister Simpson Miller said this will be made possible through a five year expansion plan for 8 of the approximately 40 BPO companies in Jamaica.
Simpson Miller says the BPO industry is a game changer that is creating employment for thousands while generating an estimated US$500 million in revenues annually.
She says the Government is encouraging the continued growth of the industry, through the provision of additional operating space that is being built by the Factories Corporation of Jamaica in the Montego Bay Free Zone and the Portmore Technology Park.
Simpson Miller says the private sector-owned Barnett Tech Park in Montego Bay is also undergoing expansion to attract more companies.
She says the Government “recognizes the outsourcing sector as an important driver of economic development through foreign direct investment, job creation and general business expansion and will continue to provide the enabling environment to facilitate investment”.
The BPO sector currently provides employment opportunities for approximately 17,000 persons with employment in the sector projected at 32,000 by 2020.