The Directors of Caribbean Producers (Jamaica) Limited are crediting an extraordinary Information Technology failure that disrupted business in QI and impacted profits.
This as at the close of the FY 2017/2018, CPJ recorded a 10% growth, thus achieving a record of over US$100m in sales in Jamaica and from its offshore distribution in St Lucia.
Commenting on the performance President and Chief Executive Officer Dr. David Lowe indicated that in support of continued growth, the company had announced two (2) major projects to support its expansion and to leverage on its distribution and supply chain platform across the region.
One of the major capital projects was the implementation of an enterprise-wide IT platform, which began in June 2018 – Q4 of last fiscal year, to integrate its supply chain with its manufacturing, logistics and warehouse management system to facilitate its aggressive local and regional growth.
The intended benefits from the implementation of the new platform was not realized as the implementation was not successful, and use had to be suspended due to disruption to the business along with the increased costs to contain the impact during the reversion to the legacy platform.
Some significant high margin product categories were also impacted due to the inability to fulfil demand.
Management and third-party service providers have assessed the new platform as being impaired due to a middleware configuration challenge. Therefore, under the guidance of FRS accounting standards, a decision to write off the full value of the platform was taken.
The extraordinary event, with impairment of the intangible asset on the financial statements amounts to approximately US$700k. However, additional expenses associated with this asset write off accounted for another US$230k.
Recent changes in senior management have reflected an enhancement of internal talent capability, that will enable the success of major projects of this type in the future.
The other major capital project was the leasehold improvements of 56,000 square feet of a new state of the art distribution center in Montego Bay. This is to accommodate the company’s growing portfolio of over 5000 products across frozen, chilled and dry categories, and to support retail in its food service offerings in the Hotel industry.
This will be completed in Quarter 2 ahead of schedule and within budget. The expectation of this new capital project will enable greater efficiency in service delivery and consolidate all satellite warehouses in western Jamaica.This will become a game changer for the distribution and service levels and benchmark the company against world class standards.
Notwithstanding the lag of the IT disruption from Q4 of the previous fiscal year, Group revenues regained sales momentum to deliver sales of US$24.3M which was on par with the same period in the prior year.
The first quarter is traditionally the least robust sales period in the Hospitality Sector. However, the Group achieved revenues which were on par to prior period in year FY 2017/2018 when Jamaica benefited favourably from the significant fall off in visits to competitive destinations adversely impacted by a very active hurricane season.
Management interprets this as a continuation of the company’s relevance in the industry as major hotels reported a softer quarter in occupancy.
QI Revenue remains strong and on par with prior period, as gross profit of US$6.3M showed a slight reduction of US$0.2M (3%) when compared to last year.
There was a corresponding US$0.2M (1.2%) increase in the cost of operating revenue, due to extraordinary increases in container surcharges resulting from the backlog of containers on the port. This was as a result of the delay experienced during the attempted implementation of the IT platform in the latter part of the final quarter prior year. A strategic move was to reduce profit margins in categories in order to remain competitive against new entrants during the disruption of the IT platform.
Management now believes that the disruptive impact of the IT implementation project has been contained and the recovery effort to normalize the business has been achieved.
The core business remains strong and robust. However, the extraordinary impact of the write down to the Profit and Loss will be a challenge to offset and to deliver a strong year of financial results in the current fiscal year ending June 2019.
A third major project was the expansion of the CPJ St Lucia distribution Facility, which will also be completed in Q2 and operational in Q3.
Management continues to plan and execute to build on the core strengths of the company and is focused on the long-term benefits that will produce long term value creation for shareholders.
The group continues to execute its business transformation initiatives to strengthen its platform for growth and views investment in infrastructure, talent, and technology as vital to maintaining efficiency and managing costs.
This as the company continues to grow and expand both onshore and offshore, benefiting from significant improvements in achieving operational efficiency and value creation for shareholders.BM